Enterprise Content Management
Enterprise Content Management (ECM) refers to a strategy and framework for integrating a wide range of content management technologies.
ECM has one clear purpose: enterprise-wide management of your business documents and content.
ECM systems unlock the value of content by sharing. Sharing of content throughout an organisation, or with customers, partners and suppliers.
The web has created an explosion in the growth of electronic business documentation and a heavy emphasis on compliance.
Systems that manage this content assist in the optimisation of business processes and core functions.
ECM includes the following disciplines:
- Document Management
- Records Management
- Web Content Management
- Business Process Management
- Imaging and Workflow
- Collaboration
- Digital Asset Management
- Enterprise Search
- Engineering Content Management
Document Management
Document management is a key component of the Enterprise Content Management umbrella. Document management encompasses the tools and processes for storing, managing and tracking electronic documents and images.
Records Management
In any enterprise, efficient records management systems are critical. Records management is the control of the creation, receipt, maintenance, use, and disposal of records. It can also include the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records.
Web Content Management
Web content management is the act of creating, editing, approving, and publishing website content. Web content management systems often exist as part of larger enterprise solutions.
Digital Asset Management
Digital asset management consists of tasks and decisions surrounding ingesting, annotating, cataloguing, storage and retrieval of digital assets, such as digital photographs, animations, videos and music.
