1.      Applicability

Astral Consulting Services Pty Limited (Astral) is an Information Management Consulting Firm based in Melbourne, Victoria, Australia. Email is an integral part of Astral business and an important means of communicating with clients, service providers, and third parties.

2.       Purpose

The purpose of this Email Legal Notice is to regulate the use and receipt of email to and from Astral in accordance with the Electronic Transactions (Victoria) Amendment Act 2011.

3.      Scope

Emails, attachments to emails, and links within emails are collectively referred to as ‘email’ in this Email Legal Notice.

4.      Receipt of Email from Astral

Email from Astral is intended for named recipients only. Persons copied are also named recipients.

Any other persons in receipt of email from Astral are unauthorised recipients of Astral email.

5.      Confidentiality and Privilege of Astral Email

Astral email may contain confidential and/or privileged information. Any dissemination, distribution, or copying by persons other than the intended recipient(s) is prohibited. If you are an unauthorised recipient, kindly:

  • Notify the sender if the sender is an Astral representative; or
  • Notify Astral at info@astral.com.au if the sender is a third party

 If you are an unauthorised recipient please destroy all emails in electronic and hard copy format which you have received as an unauthorised recipient and/or have printed without authority.

6.      Access, Monitoring and Interception

To comply with the law and in line with international standards and best practices relating to the use of information technology in its business activities Astral monitors and intercepts live communications such as email (blocking, filtering, scanning, etc.). Where necessary to manage business risk and if required by law, Astral will also access static information created, received, communicated, and stored by it as part of its business and in the pursuit of its legal obligations.

7.      Privacy

As a result of Astral’s practice of monitoring and intercepting live email communications, users can have no expectation of privacy with respect to email communication to and from Astral. If you do not agree to this limitation of your possible right to privacy, you should not communicate with Astral via email. Please see also Our Website Terms and Conditions of Use and Privacy Policy which are related notices.

8.      Warranties and Representations

No warranties are made or implied that any employee or contractor of Astral is or was authorised to create and/or send an email on behalf of Astral.

9.      Unauthorised Use of Astral Email Systems

Astral regulates its internal environment in accordance with Australian law and administrative, technical, and physical controls. In the event that these controls, which include rules on the acceptable use of email are contravened by users, the users themselves will be liable. Astral management shall not accept liability arising from such contravention.

10.    Damages Arising from Emails from Astral

Email technologies and the use of related telecommunication systems and networks expose Astral to dynamic security and business risk. Astral manages this risk in accordance with Australian law and through its policies, procedures, and guidelines to prevent unauthorised access to or abuse of its systems and networks. While Astral is committed to a reasonable standard of care and diligence, Astral cannot and will not be liable for damages arising from the use of email which are beyond its control.

11.    Dispatch and Receipt of Email

In accordance with the Electronic Transactions (Victoria) Amendment Act 2011, senders of email addressed to Astral agree that email is deemed received by Astral only when receipt is confirmed orally or in writing. Email from Astral will be deemed dispatched as and when reflected in the Astral mail server logs. For all purposes, the place of dispatch and receipt of email from and to Astral shall be Melbourne, Victoria, Australia.

12.    Requirements for Valid Agreements

It is Astral policy that no binding agreements will be entered into through the use of email. Any offers made or received via email will be regarded merely as part of the process of negotiation. The conclusion of agreements negotiated by email must be reduced to writing, printed on paper, and signed by hand with ink.

13.    Skill, Diligence, Care

Astral Consulting Services Pty Ltd will exercise reasonable skill, diligence, and care as may reasonably be expected in the use of email by a similar legal practice.

14.    Company Information

Name: Astral Consulting Services Pty ltd

Physical address and the address for receipt of legal service of documents: Level 2 Suite 2, 45 William Street, Melbourne VIC 3000

Postal address:  Level 2 Suite 2, 45 William Street, Melbourne VIC 3000

Phone numbers: +61 1300 290 075

Website address: www.astral.com.au

Email address: info@astral.com.au

ABN: 67 095 048 776

Directors: D.J Felsbourg, M.L Minson

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